Home > Genel, SCCM, Software Update, System Center 2012, update > SCCM 2012 Client stuck at 0%, 33%, 50% or 66% when downloading or installing updates (Solution)

SCCM 2012 Client stuck at 0%, 33%, 50% or 66% when downloading or installing updates (Solution)

sccmupdatestuck01

Boundaries are checked from the SCCM Console, and if the machine ip address and boundries are not in trouble, the following steps are continued.

If Software Center always waiting at Downloading 0% – 33% – 66% like that, you need to check SCCM Log files,

sccmupdatestuck02

CAS.log

Location update from CTM for content 842d26cd-4c8a-41f8-b8e2-8f0e4d129ee5.1 and request {594286EE-362C-453A-94B8-F23631A5F7A1}         ContentAccess 30.1.2015 09:25:07          10740 (0x29F4)

Download request only, ignoring location update        ContentAccess 30.1.2015 09:25:07          10740 (0x29F4)

Location update from CTM for content 540f4451-0caf-4145-b4ce-9e27e1bad5fb.1 and request {B61C7263-4C5C-433C-967B-6A40654098E2}     ContentAccess 30.1.2015 09:25:07          10740 (0x29F4)

Download request only, ignoring location update        ContentAccess 30.1.2015 09:25:07          10740 (0x29F4)

Location update from CTM for content bd73783d-4c88-46ad-b8fa-fc60f3d4c918.1 and request {FCA275E5-5D05-4A95-83B0-49D667222A47}     ContentAccess 30.1.2015 09:25:07          10280 (0x2828)

Download request only, ignoring location update        ContentAccess 30.1.2015 09:25:07          10280 (0x2828)

Location update from CTM for content 45ab0513-9023-4299-9ca0-b87eab260674.1 and request {EDD3ABEF-5513-487A-A6E3-4CAC01720255}        ContentAccess 30.1.2015 09:25:08          10740 (0x29F4)

Download request only, ignoring location update        ContentAccess 30.1.2015 09:25:08          10740 (0x29F4)

sccmupdatestuck03

LocationServices.log

This log file indicates where the machine is located, and if the site code is correct, the next log file is looked up.

Calling back with empty distribution points list  LocationServices             30.1.2015 09:25:07          4420 (0x1144)

Current AD site of machine is MALTEPE               LocationServices             30.1.2015 09:25:07          4420 (0x1144)

Calling back with empty distribution points list  LocationServices             30.1.2015 09:25:07          4420 (0x1144)

Current AD site of machine is MALTEPE               LocationServices             30.1.2015 09:25:07          10740 (0x29F4)

Calling back with empty distribution points list  LocationServices             30.1.2015 09:25:07          10740 (0x29F4)

Current AD site of machine is MALTEPE               LocationServices             30.1.2015 09:25:07          4420 (0x1144)

Calling back with empty distribution points list  LocationServices             30.1.2015 09:25:07          4420 (0x1144)

ContentTransfreManager.log

This log file shows that the deployment content has been downloaded,

We see that the following logs do not allow you to download updates that were 66% on this machine,sccmupdatestuck04

CCTMJob::UpdateLocations – Received empty location update for CTM Job {904E4758-9A0F-4912-86BA-4865A683D937} ContentTransferManager           30.1.2015 09:25:07          4420 (0x1144)

CTM job {904E4758-9A0F-4912-86BA-4865A683D937} suspended            ContentTransferManager           30.1.2015 09:25:07               4420 (0x1144)

CCTMJob::UpdateLocations – Received empty location update for CTM Job {13BF90A8-A5A5-4471-8E10-47A46DF13533} ContentTransferManager           30.1.2015 09:25:07          4420 (0x1144)

CTM job {13BF90A8-A5A5-4471-8E10-47A46DF13533} suspended           ContentTransferManager           30.1.2015 09:25:07               4420 (0x1144)

CCTMJob::UpdateLocations – Received empty location update for CTM Job {5FE88759-EAF8-4458-8D46-ABC7FD67844B}               ContentTransferManager           30.1.2015 09:25:07          10740 (0x29F4)

CTM job {5FE88759-EAF8-4458-8D46-ABC7FD67844B} suspended           ContentTransferManager           30.1.2015 09:25:07               10740 (0x29F4)

CCTMJob::UpdateLocations – Received empty location update for CTM Job {FBF90A18-88B0-44DE-9F23-D8EFA2ACDEAB}             ContentTransferManager           30.1.2015 09:25:08          4420 (0x1144)

CTM job {FBF90A18-88B0-44DE-9F23-D8EFA2ACDEAB} suspended         ContentTransferManager           30.1.2015 09:25:08               4420 (0x1144)

 

In this case the following report opens, the deployment whose member is the update is selected,

http://sccm1/Reports/Pages/Report.aspx?ItemPath=%2fConfigMgr_TCP%2fSoftware+Updates+-+B+Deployment+Management%2fManagement+7+-+Updates+in+a+deployment+missing+content

sccmupdatestuck05

Missing update is appears,

sccmupdatestuck06

Updating with missing content is searched and selected from SCCM 2012 Console, download is done again by selecting the missing language and the update is downloaded again.

sccmupdatestuck07

The DPs are expected to be updated from the SCCM console, when they are all Successful, the Destination machine SMS service is restarted.

Advertisements
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: